How to Manage Students

Keeping track of your students and their enrollment status is crucial for a smooth learning experience. The Ukkera dashboard allows you to manage everything from new registrations to device security.

Prerequisites

• For instructors managing their own student base and educational centers.

Step-by-Step Instructions

1. Viewing Your Student List

To see everyone enrolled in your courses:

1. Select Students from the main sidebar.
2. Filter the list by Course, Status (Active/Inactive), or Groups to find specific students.
3. Use the Search bar to quickly locate a student by name or email.

2. Student Feedback & Satisfaction

To monitor how students feel about your courses:

• Navigate to the Reviews section.
• Students can leave ratings and comments after 21 days of access.
• For detailed instructions on moderating and using these reviews for marketing, see the Student Reviews Guide.

2. Adding New Students Manually

If you need to enroll a student directly:

1. Click the New Student button in the student list view.
2. Provide the student's Name, Email, Phone Number.
3. Select the Course(s) they should be enrolled in.
4. (Optional) Assign them to a specific Group.

3. Managing Student Devices & Security

To ensure content security, Ukkera tracks student devices based on the Allowed Devices limit you set in your Course Settings:

1. If a student tries to log in on more devices than allowed, they will be blocked and must send an Access Request.
2. To manage these, go to the Access Requests section or view individual students here.
3. Click on a student's name then navigate to the Devices section.
4. You can see a list of registered devices (Operating System, Browser, last used date).
5. If a student changes their phone or computer, you can Reset Devices or remove specific ones to free up a slot for their new hardware.

4. Group Management

Organize your students for better communication and tracking:

1. In the course view, go to the Groups tab.
2. Create new groups (e.g., "Morning Session", "Advanced Level").
3. Assign students to these groups for targeted updates and live session scheduling.
4. See the full Group Management Guide for more details.

5. Advanced Student Actions

The "Actions" menu (bars icon) on each student row allows for:

• Deactivate/Activate: Use this to instantly revoke or grant access to the course content.
  • Note on Billing: Deactivating a student prevents them from viewing content, but they still count toward your subscription capacity as long as they remain on your list. To free up a subscription slot, the student must be removed/deleted.
• Reset Devices: Clear registered devices if a student loses their phone or upgrades their hardware.
• Reset Password: Generate a new temporary password for students who can't log in.
• Send Notification: Send a push notification or in-app message directly to that specific student.
• Manage Content Access: Click the Expand icon to open/close specific lectures for this student. See the Lecture Availability Guide for details.

Tips

• Subscription Counting: Student capacity is calculated per course enrollment.
  • Example: If the same individual is enrolled in two different courses, they will count as two students toward your subscription limit.
• Progress Tracking: You can monitor a student's watch time and exam scores directly from the student list. View the Progress Tracking Guide for more.
• Excel Import: If you have a large list of students, use the Excel Selector to import multiple students at once.
• Bulk Actions: Select multiple students to perform actions like Activation, Deactivation, or Sending Notifications in one go.